How to Grow a Pizza Business

Moin Islam




Table of Contents

How to Grow a Pizza Business

In 2022, Domino's Pizza Inc garnered a revenue of $4.53 billion. Astonishing right?

Want to know what pizza marketing ideas these big pizza shops use to amass high revenues? With the right approach, pizzerias can attract their target audience, retain loyal customers, and establish a strong online presence. 

In this article, we'll explore various pizza marketing ideas, including leveraging social media channels, email marketing campaigns, customer loyalty programs, and community engagement. Let's dive into the world of pizza marketing and discover how to create a competitive advantage in the market.

How profitable is a pizza business?

Pizza businesses can be profitable, especially when optimized for delivery orders. Well-managed pizzerias with excellent food, and regular marketing efforts, have loyal customer bases. As a result, they can expect significant growth, ranging from 3% to 4% monthly. With the increasing demand for pizza and the convenience of online ordering, this is the best time to enhance your delivery services.

How to market a pizza delivery business?

Marketing a pizza delivery business requires innovative strategies and other customer-focused mechanisms. These strategies include the following:

1. Understand your target audience and brand voice

Before implementing any marketing strategy, pizzeria owners should understand their target audience and the pizza brand should have a consistent brand voice. Your brand voice is the personality your pizzeria embodies in all communications. It reflects your company's values and distinguishes you from competitors. Consider your brand's mission when crafting your voice. Make sure your mission and voice resonate with your target customers.

2. Embrace social media channels

Social media is an essential platform for promoting businesses in the restaurant industry. Create engaging content about your menu items and types of pizza. Highlight specialty items like vegan pizza or signature dishes on your social networks. Share quality pictures of your mouth-watering pizzas on Instagram and Facebook to connect your customers with your current offerings. 

3. Respond to customer feedback

Track customer feedback and respond to comments and reviews. Embrace a humble, empathetic, and inclusive tone. Your customers will feel valued and connected to your pizzeria. Reach out to customers who provide positive and negative feedback. Use their insights to improve quality and bolster food sales and pizza operations.

4. Mark your calendar for major events

Capitalize on popular holidays and pizza-related celebrations. Run special marketing campaigns during annual celebrations like New Year's Day and Christmas. Offering unique promotions on these occasions can boost restaurant sales and engage new customers.

5. Improve online visibility with strong SEO

A website is another essential marketing tool to market your pizzeria online, and you can enhance your online presence and visibility by focusing on search engine optimization (SEO). Search engine optimization allows you to get more exposure on Google and other search engines by better associating your site with relevant keywords and content.  The result of good optimization is increased visibility online, making it easier for potential customers to find your pizza business.

6. Build an email list for effective marketing

On your site and on social, you can offer exclusive promotions, special menu items, and combo deals to encourage email sign-ups and grow your list. Pizzerias use email marketing campaigns to inform customers about their latest offerings and to notify customers about upcoming events and promotions.  

7. Harness the power of SMS marketing

With the increasing use of mobile devices, SMS marketing is also a valuable way to reach the target audience. Send targeted promotions and time-sensitive combo package deals via SMS to keep customers engaged. 

How do you attract customers to your pizza shop?

Even with a great marketing strategy, you still need inviting selling points, things that will increase shop visits and online purchases. Here are some strategies you can consider:

1. Offer excellent customer service

Outstanding customer service can set your pizzeria apart from the competition. Train your staff to provide exceptional service. Make sure the customers have a positive experience when visiting your pizza shop.

Maintain an active online presence with content relevant to your target customer. Engage with your community by responding to comments and messages. As a result, you will build a sense of belonging and foster customer loyalty.

2. Menu customization

Provide menu customization options, allowing customers to create their favorite pizza combinations. Catering to individual tastes enhances customer satisfaction. Utilize seasonal ingredients whenever possible. Offering seasonal specials not only keeps the menu fresh and exciting but also demonstrates a commitment to using fresh and locally-sourced produce

3. Rewards programs

Acquiring new customers can be costly; hence, focus on customer retention. Put in place customer loyalty programs, offering rewards and discounts to frequent visitors. A satisfied customer is likely to spread word-of-mouth advertising, attracting new prospects.

Install a digital rewards program to incentivize repeat orders and foster customer loyalty. Offer discounts, special deals, and combo packages to keep customers coming back.

4. Effective pizza advertising campaigns

Run effective marketing campaigns across various digital channels. Use social media platforms and ads on search engines to reach potential customers. Invest in targeted online advertising to reach a wider audience.

Use pay-per-click (PPC) ads on platforms like Google to show up in relevant search results when users are looking for pizza delivery or takeout options in your area. Target specific keywords and locations to maximize your ad's effectiveness

Growing your pizza sales through delivery

Other marketing techniques for pizza restaurants rely on using third parties for pizza sales services. Here are two ways you can use others to market your pizza restaurant:

1. Advantages of independents with apps

Independent pizzerias can use third-party delivery apps like Shipday to expand their reach. Partnering with delivery platforms can tap into a broader customer base and drive additional revenue.

2. Online menu and order automation

Offer an easy-to-navigate online menu that allows customers to customize their orders and pay securely through credit cards. Automation streamlines the order process and increases customer satisfaction.

Using apps like Shipday to grow your pizza business

Shipday, a cutting-edge delivery app, can impact your pizza business growth. By partnering with Shipday, your pizzeria can enjoy the following:

  • Streamlined dispatching and real-time tracking: With Shipday's all-in-one dispatch app, you gain a powerful tool to streamline your operations. As soon as a customer places an order, you can effortlessly access pick-up and delivery information, dispatch drivers quickly, and track their real-time locations. 
  • Seamless driver management: The Shipday driver app simplifies driver management by automatically notifying drivers about new orders. Through the app, they can easily communicate with customers via text or phone, ensuring clear communication throughout the delivery process. Additionally, drivers can record proof of delivery with photos or signatures, providing accountability and building trust with your customers.
  • Enhanced customer experience: Customer satisfaction is the key to building a loyal clientele. Shipday offers real-time delivery tracking for customers, allowing them to stay informed and updated on their pizza's journey from your kitchen to their doorstep.
  • Integration with online orders: Shipday's delivery app integrates well with online ordering platforms, making it especially advantageous for delivery-focused pizza shops. Customers placing orders through your website or mobile app can experience the same real-time tracking and timely deliveries, creating a cohesive and satisfying customer experience across all channels.


Growing a pizza business requires a good marketing strategy. Delivery services, online presence, and user-generated content are key to attracting loyal customers. Remember, the pizza industry thrives on delicious food and satisfied customers. Always focus on decent customer service and exceed customer expectations.

Apps like Shipday can enable seamless deliveries and access to a wider customer base. With dedication, quality food, and effective marketing, your pizza business will succeed.

If you’re serious about taking your pizza business to the next level, try Shipday for free today

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