Grow your delivery business without the comissions
Manage deliveries with your own drivers, 3rd party fleets, or both. Shipday automates dispatch, sends proactive customer updates at every step, and turns happy deliveries into 5-star reviews.
No drivers? We connect you to 3rd party fleets instantly. Have your own? Manage them with full fleet tools. Or set up hybrid dispatch between both
Grow your brand and customer loyalty
Every delivery builds your brand — with branded tracking pages, custom promotions, and SMS re-engagement that keeps customers coming back to your restaurant
Automated customer recovery
Catch unhappy customers right after delivery — automatically route their feedback privately before it becomes a public review
Get more 5-star Google reviews
After every successful delivery, happy customers are prompted to leave a Google review — automatically, at the perfect moment
From the moment a customer orders to the review they leave after — here's the full flow
1
Customer orders from your channel
Your website, app, or phone line — they're ordering from you.
2
Best driver gets assigned
In-house, on-demand, or hybrid — based on rules you set.
3
Customer tracks their order under your brand
Your logo, your colors, SMS updates. It feels like your restaurant, because it is.
4
Instant feedback from every order
Collect feedback, prompt a Google review, bring them back with SMS. The relationship is yours.
5
Recovery and repeat orders on autopilot
Unhappy customers get private follow-up automatically. Happy ones get repeat order reminders — so they come back without you lifting a finger.
“If you’re not using Shipday, you’re leaving money, time, and reputation on the table. It’s not optional in 2026 — it’s essential.”
Patrick Cheng
General Tso’s
Google Review Capture
Prompt happy customers to leave a Google review after delivery. Route unhappy ones to private feedback first
SMS Campaigns
Re-engage past delivery customers with targeted SMS — new menu items, promotions, reorder reminders
Customer Data Ownership
Every order gives you name, contact, order history, and address. Build a customer list that's actually yours.
Refund Collection
Recover revenue from third-party delivery issues with a 97% success rate — our team handles it for you
Busy Restaurant, calm mind, that’s the Shipday advantage.
Branded Tracking Link
20% Faster delivery with a branded experience
Shipday empowers your restaurant to deliver a seamless, on-brand journey for every order. Give customers real-time tracking updates, promote your unique offerings with custom ads, and even customize the driver app—ensuring every touchpoint reflects your brand’s promise.
Real-time delivery tracking link with live updates via SMS
Add custom ads to your customer tracking page
Customizable Shipday Driver App to match your brand
AI Auto dispatch
Effortless delivery management with automated solutions
Simplify operations with AI-powered dispatch, flexible delivery options, and seamless access to local drivers—commission-free. Create custom rules to automate and optimize every delivery.
Automated dispatch between in-house fleet and 3rd party
Reduce delivery delays with optimized driver dispatch
Advance AI rule sets to make sure each order is sent optimally
Catering
Seamless catering and large order management
Never miss a catering opportunity with tools designed for handling high-value orders effortlessly.
Deliver large orders on time with catering partners.
Manage your team with an easy-to-use driver app.
Route every order accurately with flexible, automated rules.
Reviews
Turn happy customers into 5-star Google reviews
Automatically collect feedback after each delivery and make it effortless for satisfied customers to leave glowing reviews.
Effortless feedback collection reviews after delivery
5-star review requests to happy customers
Boost online visibility with positive reviews
Refund
Recover refunds effortlessly and save time
Eliminate the hassle of refunds with AI-powered automation, ensuring you get your money back quickly and efficiently.
Achieve a 97% success rate without lifting a finger
No more time-consuming calls to resolve charges
Stay informed with real-time notifications on refund process
AI tools
Enhance customer satisfaction with AI-powered solutions
Simplify feedback management and continuously improve your food and delivery service using advanced AI features.
Use AI to identify patterns in customer reviews and ratings.
Instantly generate responses to customer reviews.
Receive real-time notifications to stay on top of feedback.
Local restaurants love Shipday.
Learn how businesses like yours are scaling their operations with Shipday
“User-friendly software with great customer service. Ideal for delivery needs.“
Jennifer Goff
STL Skip The Line
Trusted by businesses and loved by users
4.9/5
4.9/5
4.6/5
4.6/5
FAQs
Does Shipday charge commissions on deliveries?
Does Shipday charge commissions on deliveries?
No. Shipday is not another delivery service. It's an easy-to-use delivery management software (and Mobile App) that helps you efficiently manage your deliveries with your own drivers or using 3rd-party services.
Can customers track their deliveries in real-time with Shipday?
Can customers track their deliveries in real-time with Shipday?
Yes, Shipday provides live delivery tracking, allowing customers to monitor their orders in real-time, reducing inquiry calls by 90%.
Does Shipday support both in-house and third-party delivery drivers?
Does Shipday support both in-house and third-party delivery drivers?
Absolutely. Shipday allows flexible dispatching between in-house and third-party drivers in real-time, enabling you to expand your delivery area and reach more customers.
Is Shipday compatible with my existing online ordering system?
Is Shipday compatible with my existing online ordering system?
Yes, you can connect your online store or POS to Shipday effortlessly through their integrations. Please check our list of integrated partners here. (integration page)
How can Shipday help my restaurant receive more Google reviews?
How can Shipday help my restaurant receive more Google reviews?
Shipday provides tools to enhance customer satisfaction by ensuring timely deliveries and real-time tracking. Satisfied customers are more likely to leave positive Google reviews. Additionally, Shipday offers features that can prompt customers to leave reviews after their delivery experience, thereby boosting your online presence.
What kind of customer support does Shipday offer for restaurant owners?
What kind of customer support does Shipday offer for restaurant owners?
Shipday provides highly rated customer support, available 24 hours a day, every day of the year, to assist you with any questions or issues.
Ready to get started?
Play around with it first, add your team, pay later.