4.7
star
6,000+ businesses

Grow your delivery business without the comissions

Manage deliveries with your own drivers, 3rd party fleets, or both. Shipday automates dispatch, sends proactive customer updates at every step, and turns happy deliveries into 5-star reviews.
Shipday client testimonial from PizzaHQ pizzeria. Shipday client testimonial from PizzaHQ pizzeria. Shipday client testimonial from PizzaHQ pizzeria.

Any driver fleet, one system

No drivers? We connect you to 3rd party fleets instantly. Have your own? Manage them with full fleet tools. Or set up hybrid dispatch between both

Grow your brand and customer loyalty

Every delivery builds your brand — with branded tracking pages, custom promotions, and SMS re-engagement that keeps customers coming back to your restaurant

Automated customer recovery

Catch unhappy customers right after delivery — automatically route their feedback privately before it becomes a public review

Get more 5-star Google reviews

After every successful delivery, happy customers are prompted to leave a Google review — automatically, at the perfect moment

Trusted by 6,000+ businesses worldwide

Trusted by 6000+ businesses worldwide

Restaurant like yours are already doing this

Fast casual, wings, tacos, home kitchens, multi-location groups — not just pizza shops

50%

more delivery revenue
Steak out
New Jersey

3X

more delivery order
Wanisa Home Kitchen
Brooklyn, NY

90%

fewer customer follow-up calls
PizzaHQ
Newport Beach, CA
HOW IT WORKS

Here's how delivery works with Shipday

From the moment a customer orders to the review they leave after —
here's the full flow
1
Customer orders from your channel
Your website, app, or phone line — they're ordering from you.
2
Best driver gets assigned
In-house, on-demand, or hybrid — based on rules you set.
3
Customer tracks their order under your brand
Your logo, your colors, SMS updates. It feels like your restaurant, because it is.
4
Instant feedback from every order
Collect feedback, prompt a Google review, bring them back with SMS. The relationship is yours.
5
Recovery and repeat orders on autopilot
Unhappy customers get private follow-up automatically. Happy ones get repeat order reminders — so they come back without you lifting a finger.

“If you’re not using Shipday, you’re leaving money, time, and reputation on the table. It’s not optional in 2026 — it’s essential.”

Patrick Cheng
General Tso’s

Google Review Capture

Prompt happy customers to leave a Google review after delivery. Route unhappy ones to private feedback first

SMS Campaigns

Re-engage past delivery customers with targeted SMS — new menu items, promotions, reorder reminders

Customer Data Ownership

Every order gives you name, contact, order history, and address. Build a customer list that's actually yours.

Refund Collection

Recover revenue from third-party delivery issues with a 97% success rate — our team handles it for you

Busy Restaurant, calm mind,
that’s the Shipday advantage.

Shipday branded experience user interfaceShipday branded experience user interface

20% Faster delivery with a branded experience

Shipday empowers your restaurant to deliver a seamless, on-brand journey for every order. Give customers real-time tracking updates, promote your unique offerings with custom ads, and even customize the driver app—ensuring every touchpoint reflects your brand’s promise.
Shipday branded experience user interface
Real-time delivery tracking link with live updates via SMS
Add custom ads to your customer tracking page
Customizable Shipday Driver App to match your brand

Effortless delivery management with automated solutions

Simplify operations with AI-powered dispatch, flexible delivery options, and seamless access to local drivers—commission-free. Create custom rules to automate and optimize every delivery.
Shipday branded experience user interface
Automated dispatch between in-house fleet and 3rd party
Reduce delivery delays with optimized driver dispatch
Advance AI rule sets to make sure each order is sent optimally
Shipday branded experience user interface Shipday branded experience user interface

Seamless catering and large order management

Never miss a catering opportunity with tools designed for handling high-value orders effortlessly.
Shipday branded experience user interface
Deliver large orders on time with catering partners.
Manage your team with an easy-to-use driver app.
Route every order accurately with flexible, automated rules.
Shipday branded experience user interface Shipday branded experience user interface
Shipday branded experience user interfaceShipday branded experience user interface

Turn happy customers into 5-star Google reviews

Automatically collect feedback after each delivery and make it effortless for satisfied customers to leave glowing reviews.
Shipday branded experience user interface
Effortless feedback collection reviews after delivery
5-star review requests to happy customers
Boost online visibility with positive reviews

Recover refunds effortlessly and save time

Eliminate the hassle of refunds with AI-powered automation, ensuring you get your money back quickly and efficiently.
Shipday branded experience user interface
Achieve a 97% success rate without lifting a finger
No more time-consuming calls to resolve charges
Stay informed with real-time notifications on refund process
Shipday branded experience user interface Shipday branded experience user interface
Shipday branded experience user interfaceShipday branded experience user interface

Enhance customer satisfaction with AI-powered solutions

Simplify feedback management and continuously improve your food and delivery service using advanced AI features.
Shipday branded experience user interface
Use AI to identify patterns in customer reviews and ratings.
Instantly generate responses to customer reviews.
Receive real-time notifications to stay on top of feedback.
PRICING

Pick the plan that fits your restaurant

Comission-free direct delivery, with right tools and AI agents at every stage
CORE
$99 / month
Commission‑free direct delivery with essential tools to get up and running.
Core Fearures:
  • Commission-free direct delivery
  • Branded delivery experience
  • On-demand delivery capacity
  • Real-time delivery tracking
  • Basic order & delivery visibility
  • Core operational setup
AI Agents :
  • AI Staff Manager: Optimize team performance automatically.
  • AI Customer Feedback Manager: Capture and respond to reviews instantly.
GROWTH
$159 / month
Drive more direct orders with reviews, repeat‑order tools, and customer data.
Everything in Core, plus:
  • Commission‑free direct delivery
  • Takeout tracking links
  • Reviews & reputation managemen
  • Re‑order reminders
  • Customer data & order history
  • SMS promotions & marketing campaigns
  • Direct customer relationships
AI Agents :
  • AI Staff Manager: Optimize team performance automatically.
  • AI Customer Feedback Manager: Capture and respond to reviews instantly
  • AI Customer Support Agent: Auto‑handle support and status inquiries
  • AI Marketing Manager: Drive repeat orders with automated campaigns.
SCALE
$349 / month
Maximize revenue and efficiency with full automation, AI support, and marketing.
Everything in Growth, plus:
  • Customer‑aware conversations
  • Live order & delivery support automation
  • Instant email alerts for order requests / complaints / issues
  • Full support automation (only escalate when needed)
  • Priority support & onboarding
  • Dedicated success manager
AI Agents :
  • AI Staff Manager: Optimize team performance automatically
  • AI Customer Feedback Manager: Capture and respond to reviews instantly.
  • AI Customer Support Agent: Auto‑handle support and status inquiries.
  • AI Marketing Manager: Drive repeat orders with automated campaigns.
  • AI Receptionist: Answer calls and assist customers 24/7.

Local restaurants love Shipday.

Learn how businesses like yours are scaling their operations with Shipday
Pizzerias
“Shipday helps us exceed expectations with superior delivery services.“
Avery Ward
Little Italy Ristorante
dot
Groveport, OH.
Retail
“Text reminders and ETAs delight customers; our team easily tracks 45 drivers.“
Shannon
Scratch Culinary
Pizzerias
“We experienced more than 90% reduction in customer follow up calls.”
Jason
PizzaHQ
dot
Newport Beach,  CA.
Retail
“User-friendly software with great customer service. Ideal for delivery needs.“
Jennifer Goff
STL Skip The Line
Trusted by businesses and loved by users
4.9/5
CapterraShipday rated on Capterra
4.9/5
GetAppShipday rated on Get App
4.6/5
App StoreShipday rated on App Store
4.6/5
Google PlayShipday rated on Google Play

FAQs

Does Shipday charge commissions on deliveries?
Does Shipday charge commissions on deliveries?
Can customers track their deliveries in real-time with Shipday?
Can customers track their deliveries in real-time with Shipday?
Does Shipday support both in-house and third-party delivery drivers?
Does Shipday support both in-house and third-party delivery drivers?
Is Shipday compatible with my existing online ordering system?
Is Shipday compatible with my existing online ordering system?
How can Shipday help my restaurant receive more Google reviews?
How can Shipday help my restaurant receive more Google reviews?
What kind of customer support does Shipday offer for restaurant owners?
What kind of customer support does Shipday offer for restaurant owners?