Reports and AI Insights
Track sales, drivers, performance, and customer feedback with Shipday’s Reports and AI Insights—AI-powered tools that turn data into action and growth.
4.7
4,000+ businesses
Performance insights
Turn your data into action—and your feedback into growth. Monitor delivery speed, efficiency, and order volume in one clear dashboard.
Smarter decisions with AI
Use AI-powered analytics to detect patterns, predict issues, and highlight opportunities before they impact your business.
Understand customer sentiment
Analyze reviews and feedback to identify trends, spot recurring problems, and boost customer satisfaction.
Why it matters
Great delivery service isn’t just about speed—it’s about continuously improving every part of your operation. From identifying trends in customer feedback to pinpointing operational bottlenecks, Shipday gives you the data and insights you need to act fast and keep customers happy.
Trusted by 4000+ businesses worldwide
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Trusted by 4000+ businesses worldwide
“Now with Shipday, we have everything in one place: order numbers, driver stats, delivery times, and proof of delivery. We’ve never had that level of insight before.”
Carlos
Lady Lee's
Available in 30 Languages
English
Español
Français
Italiano
Português
Türkçe
Русский
Deutsch
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AI-powered feedback management
Identify patterns in reviews
Spot recurring praise or complaints with AI-driven analysis of customer feedback.
Detect common themes in customer comments
Highlight opportunities for improvement
Reduce blind spots in service quality
Instant review responses
Generate brand-consistent replies in seconds, so customers always feel heard.
Automated replies tailored to your brand voice
Faster responses across all feedback channels
Prevent delays that damage customer trust
Real-time notifications
Stay informed about new feedback so you can respond quickly.
Immediate alerts for new reviews
Faster resolution of customer issues
Improve ratings with proactive follow-up
Comprehensive reporting tools
Turn complex data into easy-to-read reports that power smarter business decisions.
Sales reports
View key sales metrics to uncover customer consumption patterns and preferences.
Driver reports
Track driver hours, payments, and performance to boost operational efficiency.
Performance reports
Monitor delivery efficiency with key operational metrics.
Extended reports
Access a detailed overview of all order-related metrics for deeper analysis.
Analytics dashboard
Visualize time-based performance with interactive charts to spot trends.
Heatmap reports
See spatial order distribution for quick geographic trends and delivery insights.
Third-party delivery reports
Analyze core metrics from your third-party delivery operations in one place.
Refund reports
Track refund requests and related details to identify issues and reduce losses.
Success reports
Examine successful deliveries and the factors driving fulfillment efficiency.
How it helps your business
Make data-driven decisions
Use clear metrics to guide changes in operations, staffing, and marketing.
Boost customer satisfaction
Address feedback trends before they impact your reputation.
Improve efficiency
Track and optimize performance across sales, delivery, and third-party services.
Spot opportunities
Identify high-performing products, drivers, and delivery areas.
FAQs
Can I customize the reports I see?
Can I customize the reports I see?
How often are reports updated?
How often are reports updated?
Can I track both in-house and third-party deliveries?
Can I track both in-house and third-party deliveries?
Does the AI generate actionable recommendations?
Does the AI generate actionable recommendations?
Can I share reports with my team?
Can I share reports with my team?
Ready to get started?
Play around with it first, add your team, pay later.
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