Can I customize the look of the tracking page?

Yes. You can add your logo, brand colors, and promotional content to match your brand.

How do customers receive the tracking link?

Tracking links can be sent automatically via SMS and/or email based on your notification settings.

Can I use the branded driver app for all my drivers?

Yes. Your branding settings apply to drivers using the Shipday Driver App for your account.

Can I change the ads on the tracking page anytime?

Yes. You can update promotional content to reflect new offers or campaigns.

Does the system send delivery confirmations automatically?

Yes. Customers can receive an automatic confirmation by SMS and/or email when an order is delivered.

Branded delivery tracking & customer communication

Deliver a seamless, on-brand experience with Shipday. Share real-time tracking, add custom ads, send text updates, and customize your driver app to match your brand.|

4.7

6,000+ businesses

Real-time delivery tracking — Shipday branded delivery tracking

Real-time delivery tracking

Share a live tracking link via SMS so customers know exactly when to expect their order.

Custom Ads on tracking page

Promote menu items, discounts, or special offers directly on the customer tracking page.

Customizable Driver App

Match the Shipday Driver App interface to your brand colors and logo.

Why it matters

Running a delivery operation means juggling reviews, staff management, customer calls, and dispatch decisions—all at once. AgentFlow takes the pressure off by assigning specialized AI agents to handle repetitive tasks, flag issues, and provide actionable insights, so you can focus on growing your business.

Trusted by 6000+ businesses worldwide

Trusted by 4000+ businesses worldwide

“Customers love the tracking feature. It builds trust and shows we’re serious about service.”

Patrick Cheng

General Tso's

Available in 30 Languages

20% faster delivery with a branded experience

Shipday branded experience user interface

Real-time delivery tracking

Give customers full visibility into their order with a live tracking link shared via SMS. They’ll always know exactly when to expect delivery.

Live updates on driver location and progress

Predictable delivery timing for customers

Fewer “where is my order?” calls

Custom branding & ads

Transform the tracking page into an extension of your brand. Add your logo, colors, and customize the Shipday Driver App to reflect your identity.

Consistent brand experience from order to delivery

Branded tracking links and logo for recognition

Display custom ads and promotions on the tracking page

Customer feedback & notifications

Engage customers during and after delivery with instant feedback requests and timely updates on their order status.

Automatic SMS or email notifications about order progress

Gather ratings and comments immediately after delivery

Strengthen the customer relationship with real-time communication

Delivery confirmation

Reassure customers the moment their order is delivered with clear confirmation via text or email. This helps reduce uncertainty and creates a more reliable customer experience.