Branded delivery tracking & customer communication
Deliver a seamless, on-brand experience with Shipday. Share real-time tracking, add custom ads, send text updates, and customize your driver app to match your brand.|
4.7
4,000+ businesses
Real-time delivery tracking
Share a live tracking link via SMS so customers know exactly when to expect their order.
Custom Ads on tracking page
Promote menu items, discounts, or special offers directly on the customer tracking page.
Customizable Driver App
Match the Shipday Driver App interface to your brand colors and logo.
Why it matters
Running a delivery operation means juggling reviews, staff management, customer calls, and dispatch decisions—all at once. AgentFlow takes the pressure off by assigning specialized AI agents to handle repetitive tasks, flag issues, and provide actionable insights, so you can focus on growing your business.
Trusted by 4000+ businesses worldwide
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Trusted by 4000+ businesses worldwide
“Customers love the tracking feature. It builds trust and shows we’re serious about service.”
Patrick Cheng
General Tso's
Available in 30 Languages
English
Español
Français
Italiano
Português
Türkçe
Русский
Deutsch
Română
20% faster delivery with a branded experience
Real-time delivery tracking
Give customers full visibility into their order with a live tracking link shared via SMS. They’ll always know exactly when to expect delivery.
Live updates on driver location and progress
Predictable delivery timing for customers
Fewer “where is my order?” calls
Custom branding & ads
Transform the tracking page into an extension of your brand. Add your logo, colors, and customize the Shipday Driver App to reflect your identity.
Consistent brand experience from order to delivery
Branded tracking links and logo for recognition
Display custom ads and promotions on the tracking page
Customer feedback & notifications
Engage customers during and after delivery with instant feedback requests and timely updates on their order status.
Automatic SMS or email notifications about order progress
Gather ratings and comments immediately after delivery
Strengthen the customer relationship with real-time communication
Delivery confirmation
Reassure customers the moment their order is delivered with clear confirmation via text or email. This helps reduce uncertainty and creates a more reliable customer experience.
Instant confirmation at the time of delivery
Reduced disputes and order-related issues
Build stronger trust and transparency
How it helps your business
Increase customer trust
Real-time updates reduce uncertainty and boost confidence in your service.
Boost repeat orders
Promotions on the tracking page keep customers engaged and coming back.
Reinforce your brand
Every digital touchpoint—from tracking links to driver interactions—matches your brand identity.
Improve efficiency
Fewer “Where’s my order?” calls free up staff time.
FAQs
Can I customize the look of the tracking page?
Can I customize the look of the tracking page?
How do customers receive the tracking link?
How do customers receive the tracking link?
Can I use the branded driver app for all my drivers?
Can I use the branded driver app for all my drivers?
Can I change the ads on the tracking page anytime?
Can I change the ads on the tracking page anytime?
Does the system send delivery confirmations automatically?
Does the system send delivery confirmations automatically?
Deliver on your brand promise.
With Branded Tracking & Customer Communication, every order is a chance to delight customers and strengthen loyalty.
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