Seller In-House Delivery Tracking

Adem Esen




Table of Contents

Seller In-House Delivery Tracking

In recent years, the food delivery industry has experienced rapid growth and evolution, and the COVID-19 pandemic further accelerated this trend, with the food delivery market in the United States doubling during the pandemic. As a result, there has been a growing need for efficient in-house delivery tracking systems to ensure smooth operations and customer satisfaction.

This article explores the importance of tracking delivery processes and highlights Shipday as an outstanding product that offers comprehensive analytics to streamline and enhance in-house delivery tracking.

The significance of in-house delivery tracking

Ensuring smooth and timely delivery services is vital for restaurants and food businesses. Effective in-house delivery tracking allows sellers to monitor the entire delivery process, ensuring accurate time estimates and prompt issue resolution.

The role of Shipday in in-house delivery tracking

Shipday is a leading solution for in-house delivery tracking, offering remarkable features and analytics. With real-time insights into shipment updates, sellers can proactively address potential delays or issues. 

Let's explore the exceptional features of Shipday for effective in-house delivery tracking.

 Streamline Delivery Operations 

Shipday understands the challenges that restaurant managers face in managing multiple delivery orders efficiently. With its user-friendly interface, Shipday integrates seamlessly into your existing systems, providing a centralized platform to manage in-house delivery operations. 

Whether it's catering to different locations, handling special requests for specific areas, or accommodating recurring orders, Shipday's intuitive interface allows you to organize and streamline your delivery process based on delivery address preferences.

Say goodbye to juggling between apps – Shipday allows you to automate the delivery dispatch process, whether with your own drivers or third-party delivery services like DoorDash Drive or Uber. This streamlined approach enables you to save time on logistics and focus on delighting your customers.

Real-Time Tracking and Notifications 

Keeping customers informed about their delivery status is essential for providing a superior delivery experience. Shipday offers real-time location tracking, route planning, and SMS notifications, allowing your customers to stay updated on the time of delivery and the live location of their courier. Delighting customers with real-time tracking fosters trust and enhances customer satisfaction, leading to repeat orders and positive reviews.

Optimized Delivery Timelines  

The ability to provide accurate delivery estimates on business days is crucial for maintaining customer satisfaction. Shipday integrates seamlessly with your existing systems and empowers you to set realistic timelines based on order volume, distance, and traffic conditions. By leveraging Shipday's intelligent algorithms, you can ensure prompt deliveries, manage customer expectations, and avoid unnecessary delays.

Real-time Shipment Status Updates

Gone are the days of manually updating shipment statuses. Shipday automates the process, allowing for auto-updates of shipment statuses as they progress through the delivery journey. This feature eliminates the need for manual tracking and ensures accurate and real-time information for both restaurant managers and customers.

Keeping customers informed about their order status is paramount to providing a superior delivery experience. From "order confirmed" to "out for delivery," Shipday ensures transparency and keeps your customers engaged throughout the delivery process.

Seamless Management of Actual Shipments 

Managing actual shipments efficiently is vital for your restaurant's success. With Shipday, you can easily track and monitor your shipments, ensuring they are picked up, processed, and delivered accurately. Shipday's robust platform consolidates all essential shipment details, providing you with complete visibility and control over your delivery operations.

Collaboration with restaurant and delivery staff

Shipday promotes seamless collaboration and communication between your restaurant and your delivery staff. Through its user-friendly interface, you can assign deliveries, communicate delivery details, and exchange essential information with your team effortlessly. By fostering effective collaboration, Shipday enables your restaurant to provide exceptional customer service and maintain efficient delivery workflows.

Effortless communication with buyers

Responding promptly to customer inquiries is crucial for building trust and loyalty. Shipday simplifies the process by providing an intuitive customer support interface, enabling your team to address buyer queries efficiently. With quick access to order details, delivery status, and customer preferences, your restaurant can provide accurate and timely responses, ensuring a positive customer experience.

Comprehensive analytics for improved delivery efficiency

Shipday's robust analytics capabilities provide valuable insights into delivery performance. Sellers gain information on average delivery time, shipping carrier efficiency, and destination country trends. These analytics help identify bottlenecks, optimize processes, and enhance customer satisfaction.

Hybrid delivery services

In addition to in-house delivery tracking, Shipday can help sellers with hybrid delivery operations and provides comprehensive support, combining your existing in-house delivery team with independent and third-party delivery services. 

Independent drivers

Shipday recognizes the importance of flexibility in delivery operations. To cater to the varying needs of sellers, Shipday allows them to leverage independent and freelance drivers. By utilizing independent drivers, sellers can access a vast pool of delivery resources, ensuring prompt and efficient order fulfillment.

Third-party drivers

In addition to independent drivers, Shipday also facilitates integration with third-party delivery services. Shipday seamlessly integrates with the top existing third-party delivery services like DoorDash, Uber, Relay, and Lyft to provide a unified tracking experience. This integration enables sellers to monitor and manage their deliveries, regardless of whether they are handled by in-house drivers, independent drivers, or third-party services.


Efficient in-house delivery tracking is integral for sellers to provide prompt and reliable customer service. Shipday, with its comprehensive analytics, optimizes delivery processes. Enhancing in-house delivery tracking contributes to the success and growth of any seller's business.

With Shipday as your trusted partner, you can focus on providing delicious meals while ensuring seamless and efficient delivery services to your valued customers. 

Try Shipday for free, and level up your delivery operations. 

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