# Shipday

> Shipday (shipday.com) is an AI delivery management platform for local businesses that run their own deliveries. Restaurants, pizzerias, grocery and liquor stores, florists, retailers, ecommerce brands, and courier companies use it to automate dispatch, optimize routes, track drivers in real time, send customers live tracking and SMS/WhatsApp updates, collect Google reviews, and recover refunds on failed third-party deliveries. Businesses can use their own drivers, on-demand fleets, or both from one dashboard.

Key facts:
- Category: delivery management software, delivery dispatch software, last-mile delivery platform for local businesses
- Scale: 7,500+ businesses, 30M+ orders delivered, 150+ countries, 100+ integration partners
- Available in 30 languages; web dashboard plus iOS and Android apps for dispatchers and drivers
- Ratings: 4.9/5 on Capterra, 4.9/5 on GetApp, 4.6/5 on App Store, 4.6/5 on Google Play
- Free plan: up to 300 orders/month; paid plans from $49/month (US pricing)
- Support: email support@shipday.com, phone 1-650-550-2975
- Sign up: https://dispatch.shipday.com/signUp
- Developer docs: https://docs.shipday.com/ (machine-readable index at https://docs.shipday.com/llms.txt)

## Core pages

- [Shipday: AI Delivery Management Software](https://www.shipday.com/): Manage local deliveries, track drivers, and delight customers — free up to 300 orders/mo. Trusted by restaurants, couriers, and retailers worldwide.
- [Delivery Software Pricing: Free Up to 300 Orders | Shipday](https://www.shipday.com/pricing): Start free with up to 300 orders/month. Shipday's pay-as-you-grow plans scale with your delivery business — no contracts, cancel anytime.
- [Delivery Software Integrations | Shipday](https://www.shipday.com/integrations): Connect Shipday to your POS, online ordering, and ecommerce platforms, or send orders to DoorDash, Uber, and other courier services.
- [Shipday Customer Success Stories & Case Studies](https://www.shipday.com/case-studies): See how restaurants, couriers, and retailers use Shipday to cut delivery costs, increase driver efficiency, and improve customer satisfaction.
- [Talk to Sales | Shipday](https://www.shipday.com/sales): Got a question about using Shipday? This is the place to start. Find the answers you need from our fast-responding sales team.
- [Enterprise Sales | Shipday](https://www.shipday.com/enterprise-sales): Got a question about using Shipday for enterprise? This is the place to start. Find the answers you need from our fast-responding sales team.
- [Shipday Affiliate & Partner Program | Earn Revenue](https://www.shipday.com/partner-program): Join Shipday’s partner program and earn recurring commissions for every business you refer. Ideal for consultants, agencies, and software resellers.
- [Shipday MCP for Claude, ChatGPT, Cursor and Grok | Shipday](https://www.shipday.com/mcp): Connect Shipday to Claude, ChatGPT, Cursor and Grok with the MCP connector. Pull delivery reports, look up drivers, and check earnings just by asking.
- [Start free](https://dispatch.shipday.com/signUp): Create a free account

## Built for (industries and use cases)

- [Restaurant Delivery Management Software | Shipday](https://www.shipday.com/use-cases/restaurants): Run your own delivery fleet from any restaurant. Shipday automates dispatch, tracks drivers live, and keeps customers updated — no third-party fees.
- [Pizza Delivery Management Software | Shipday](https://www.shipday.com/use-cases/pizzerias): Cut delivery costs and delight customers with Shipday’s pizza delivery app. Integrates with your POS, optimizes routes, and tracks every driver.
- [Ecommerce Delivery Management Software | Shipday](https://www.shipday.com/use-cases/e-commerce): Power your own delivery network for ecommerce. Shipday automates dispatch, optimizes last-mile routes, and sends real-time tracking to shoppers.
- [Courier Delivery Management Software | Shipday](https://www.shipday.com/use-cases/couriers): Automate dispatch, optimize routes, and track every courier in real time. Shipday is the all-in-one platform for local courier businesses.
- [Retail Delivery Management Software | Shipday](https://www.shipday.com/use-cases/retail): Offer same-day delivery from your retail store without a third-party service. Shipday manages your drivers, routes, and customer notifications.
- [Multi-Stop Route Planning Software for Deliveries | Shipday](https://www.shipday.com/route-planning): Plan and optimize delivery routes in seconds. Shipday powers 7,500+ local delivery businesses in 150+ countries. Free plan available, no credit card required.
- [Florist Delivery Management Software | Shipday](https://www.shipday.com/use-cases/florist-delivery): Free delivery management software for florists. Automate dispatch, track drivers in real time, and utilize third-party drivers. Start free today.
- [Liquor Store Delivery Management Software | Shipday](https://www.shipday.com/use-cases/liquor-delivery): Free delivery management software for liquor stores. Automate dispatch, capture proof of delivery for compliance, and cut third-party commissions. Start free.
- [Grocery Delivery Software for Grocery Stores | Shipday](https://www.shipday.com/use-cases/grocery-delivery): Free delivery management software for grocery stores. Automate dispatch, optimize same-day routes, and cut third-party commissions. Start free today.
- [Auto-Parts Delivery Software for Parts Stores | Shipday](https://www.shipday.com/use-cases/auto-parts-delivery): Free delivery management software for auto-parts stores. Automate dispatch, deliver urgent parts faster, and track every order in real time. Start free today.
- [Bakery Delivery Software for Bakeries | Shipday](https://www.shipday.com/use-cases/bakery-delivery): Free delivery management software for bakeries. Automate dispatch, protect fragile orders, and scale delivery without full-time hires. Start free today.
- [Cannabis Delivery Management Software | Shipday](https://www.shipday.com/use-cases/cannabis): Manage cannabis deliveries with ease. Real-time tracking, proof of delivery, ID-check reminders, communication, and live customer updates. Free to start.
- [Parcel Delivery Software | Shipday](https://www.shipday.com/use-cases/parcel-delivery): Free delivery management software for parcel delivery. Automate dispatch, optimize multi-stop routes, and track every package in real time. Start free today.
- [Pharmacy Delivery Software for Pharmacies | Shipday](https://www.shipday.com/use-cases/pharmacy-delivery): Free delivery management software for pharmacies. Automate dispatch, capture proof of delivery for compliance, and deliver prescriptions on time. Start free.

## Features

- [Branded Delivery Tracking & SMS Notifications | Shipday](https://www.shipday.com/features/branded-tracking-and-customer-communication): Send customers a branded tracking page with live driver location, ETA, and real-time SMS updates. Build loyalty with every delivery.
- [Review Management | Shipday](https://www.shipday.com/features/review-management): Boost your ratings and customer trust with Shipday’s Review Management. Collect feedback, generate more Google reviews, and respond to customers quickly.
- [Proof of Delivery with Photos & Signatures | Shipday](https://www.shipday.com/features/proof-of-delivery): Capture delivery photos, timestamps, and customer signatures automatically. Shipday's proof of delivery protects your business and reduces order disputes.
- [Driver Management Software for Delivery Teams | Shipday](https://www.shipday.com/features/driver-management): Onboard, track, and communicate with your drivers from one dashboard. Shipday's driver management tools give you real-time fleet visibility.
- [Mobile App for Delivery Drivers | Shipday](https://www.shipday.com/features/mobile-app-for-drivers): Give your drivers real-time order updates, built-in chat, proof of delivery, and optimized routes in one free iOS and Android app.
- [AI Agents for Delivery Operations | AgentFlow by Shipday](https://www.shipday.com/features/ai-agents-delivery-operations): Automate reviews, staff coaching, customer calls, and dispatching with AgentFlow, Shipday’s AI-powered assistants that save time and boost performance.
- [Reports and AI Insights | Shipday](https://www.shipday.com/features/reports-and-ai-insights): Track sales, drivers, performance, and customer feedback with Shipday’s Reports and AI Insights—AI-powered tools that turn data into action and growth.
- [Refund Collection | Shipday](https://www.shipday.com/features/refund-collection): Recover 3rd-party delivery refunds effortlessly with Shipday’s AI-powered automation and expert team, achieving up to 99% success without lifting a finger.
- [AI receptionist made for busy operators | Shipday](https://www.shipday.com/ai-receptionist): Never miss a delivery order again. AI Receptionist answers calls 24/7, takes orders, and sends them to your POS. For restaurants, florists, and grocery stores.

## Pricing summary

Prices are in US dollars per month. Full details are on the pricing page.

- Basic (free): 300 orders included
- Professional (from $49/month): 300 orders included, $0.10 per extra order
- Branded Elite (from $99/month): 300 orders included, $0.20 per extra order
- Business AI Lite (from $199/month): 750 orders included, $0.20 per extra order
- Business AI (from $399/month): unlimited orders, $0.25 per extra order

## Integrations: platforms

- [Shopify](https://www.shipday.com/integrations/shopify): Connect Shipday to your Shopify store
- [WooCommerce](https://www.shipday.com/integrations/woocommerce): Wordpress websites and E-commerce platform
- [Squarespace](https://www.shipday.com/integrations/squarespace): Connect your Squarespace account with Shipday
- [Wix](https://www.shipday.com/integrations/wix): Connect your Wix site with Shipday
- [Lightspeed](https://www.shipday.com/integrations/lightspeed): Connect Shipday with your Lightspeed online store
- [Ecwid](https://www.shipday.com/integrations/ecwid): Connect Ecwid with Shipday account
- [Zuppler](https://www.shipday.com/integrations/zuppler): Word press web sites and E-commerce platform
- [Toast](https://www.shipday.com/integrations/toast): Toast POS and online ordering
- [ChowNow](https://www.shipday.com/integrations/chownow): Connect Shipday to your ChowNow online ordering
- [GloriaFood](https://www.shipday.com/integrations/gloriafood): Free online ordering systems for restaurants
- [Grubhub](https://www.shipday.com/integrations/grubhub): GrubHub Platform Orders
- [Square](https://www.shipday.com/integrations/square): Connect your Square account with Shipday
- [Heartland](https://www.shipday.com/integrations/heartland): Connect Heartland with your Shipday account
- [Oracle](https://www.shipday.com/integrations/oracle): Connect Shipday with Oracle MICROS POS Systems
- [Lightspeed K-Series](https://www.shipday.com/integrations/lightspeed-k-series): Connect Shipday with your Lightspeed K-Series
- [Aldelo](https://www.shipday.com/integrations/aldelo): Connect your Shipday account to Aldelo
- [GoTab](https://www.shipday.com/integrations/gotab): Connect your Shipday Account with GoTab
- [Epos Now](https://www.shipday.com/integrations/eposnow): Connect Eposnow with your Shipday account
- [Otter](https://www.shipday.com/integrations/otter): Connect your Otter store with Shipday
- [Flipdish](https://www.shipday.com/integrations/flipdish): Connect your Flipdish account with Shipday
- [Bbot](https://www.shipday.com/integrations/bbot): Connect your Bbot account with Shipday
- [App4](https://www.shipday.com/integrations/app4): Connect your Shipday account to App4
- [Menu2Order](https://www.shipday.com/integrations/menu2order): Connect your Menu2Order account with Shipday
- [Jinoby](https://www.shipday.com/integrations/jinoby): Connect your Shipday account to Jinoby
- [UpMenu](https://www.shipday.com/integrations/upmenu): Connect upmenu with your Shipday account
- [Cleantie](https://www.shipday.com/integrations/cleantie): Connect your Shipday account with Cleantie
- [Incentivio](https://www.shipday.com/integrations/incentivio): Connect with Shipday via Incentivio
- [eHungry](https://www.shipday.com/integrations/ehungry): Restaurant and Marketplace online ordering
- [Cloudwaitress](https://www.shipday.com/integrations/cloudwaitress): Restaurant Online Ordering
- [Menufy](https://www.shipday.com/integrations/menufy): Restaurant online ordering
- [StoreKit](https://www.shipday.com/integrations/storekit): Connect your Shipday account with StoreKit
- [Odoo](https://www.shipday.com/integrations/odoo): Connect Odoo with your Shipday account
- [Booxit](https://www.shipday.com/integrations/booxit): One Platform for Orders, Reservations & Guest Engagement
- [Hyperzod](https://www.shipday.com/integrations/hyperzod): AI-powered cloud platform for quick commerce
- [Order Tiger](https://www.shipday.com/integrations/order-tiger): Connect Shipday to Order Tiger
- [Last App](https://www.shipday.com/integrations/last-app): Connect Last App with your Shipday account
- [Restimo](https://www.shipday.com/integrations/restimo): Connect Restimo with your Shipday Account
- [Slerp](https://www.shipday.com/integrations/slerp): Powering branded direct ordering for your restaurants, bakeries & QSRs

## Integrations: third-party delivery fleets

- [Uber](https://www.shipday.com/integrations/uber): Send your deliveries with Uber drivers, dispatched and tracked from Shipday.
- [DoorDash](https://www.shipday.com/integrations/doordash): Send your deliveries with DoorDash drivers, dispatched and tracked from Shipday.
- [Stuart](https://www.shipday.com/integrations/stuart): Send your deliveries with Stuart couriers, dispatched and tracked from Shipday.
- [Skip](https://www.shipday.com/integrations/skip): Send your deliveries with Skip couriers, dispatched and tracked from Shipday.
- [Zifty](https://www.shipday.com/integrations/zifty): Send your deliveries with Zifty’s nationwide network of independent drivers, tracked from Shipday.
- [Grubhub](https://www.shipday.com/integrations/grubhub-connect): Send your deliveries with Grubhub drivers, dispatched and tracked from Shipday.

## Case studies

- [Pizza My Heart](https://www.shipday.com/case-studies/how-pizza-my-heart-manages-deliveries-across-30-locations): See how Pizza My Heart manages delivery across 30 California locations with Shipday: dispatch calls cut from 20 minutes to 90 seconds, Google reviews tripled.
- [Romeo's Pizza](https://www.shipday.com/case-studies/romeos-pizza-cuts-labor-4-percent): How Romeo’s Pizza dropped in-house drivers across 13 Central Ohio locations, cut labor 4%, and grew five-star Google reviews to 60+ per store with Shipday.
- [Mr G's Pizza](https://www.shipday.com/case-studies/how-mr-g-pizza-improved-delivery-operations): Learn how Mr. G’s Pizza in Diamond Bar modernized delivery with Shipday, cutting costs, gaining flexibility, and serving customers with real-time tracking.
- [General Tso’s](https://www.shipday.com/case-studies/general-tsos-shipday-delivery-optimization): See how General Tso’s streamlined catering, cut delivery errors by 75%, and grew repeat orders by 25% with Shipday’s delivery management platform.
- [Pizza Guys](https://www.shipday.com/case-studies/how-80-location-pizza-guys-improved-delivery-operations-with-shipday): Better communication, on-time deliveries, and happier customers. See how Pizza Guys, with 80+ locations, improved delivery with Shipday.
- [A-Team](https://www.shipday.com/case-studies/how-a-team-delivery-achieved-200-growth-with-shipday): Discover how A-Team Delivery achieved 200% growth with Shipday, a delivery management app that streamlines driver management and enhances customer satisfaction.
- [KFC](https://www.shipday.com/case-studies/how-kfc-saves-400k-per-year-with-shipday): Discover how KFC saves $400K a year with Shipday, a delivery management app that streamlines driver management and enhances customer satisfaction.
- [La Familia Katonah](https://www.shipday.com/case-studies/how-la-familia-katonah-saves-100--hours-per-month-with-shipday): See how La Familia Katonah saves 100+ hours a month with Shipday, a delivery management app that streamlines driver management and customer satisfaction.
- [Lady Lee](https://www.shipday.com/case-studies/how-lady-lee-restaurants-transformed-delivery-operations-with-shipday): See how Lady Lee Corporation streamlined multi-brand restaurant delivery with Shipday, cutting delivery times by 14% and lifting satisfaction by 20%.
- [Manjaros](https://www.shipday.com/case-studies/how-manjaros-improved-multi-location-delivery-operations-with-shipday): See how Manjaros used Shipday’s delivery management platform to streamline operations, add live tracking, and drive efficiency across UK branches.
- [Wanisa](https://www.shipday.com/case-studies/how-wanisa-home-kitchen-triple-delivery-orders-with-shipday): See how Wanisa Home Kitchen tripled delivery orders in two months with Shipday, improving efficiency, customer satisfaction, and growth.
- [Little Italy](https://www.shipday.com/case-studies/little-italy-groveport-shipday-delivery): See how Little Italy in Groveport, Ohio used Shipday to handle 4x more delivery orders, keep customers happy, and streamline restaurant operations.
- [Steak Out](https://www.shipday.com/case-studies/steak-out-increased-delivery-business-by-50-with-shipday): See how Steak Out, a New Jersey favorite, streamlined delivery, boosted online orders by 50%, and improved customer reviews with Shipday’s delivery software.
- [Zeppe's Pizzeria](https://www.shipday.com/case-studies/zeppes-pizzeria-boosts-revenue-and-efficiency-with-shipday): See how Zeppe’s Pizzeria in Cleveland, OH, grew revenue 40%, doubled total sales, and improved customer satisfaction with Shipday’s delivery management.

## Shopify app setup guides

- [Shopify Setup Guides for the Shipday App | Shipday](https://www.shipday.com/configuration-repository): Step-by-step guides to set up the Shipday: Delivery + Pickup app in your Shopify store, from connecting your account to delivery, pickup and shipping.
- [Connecting Shopify with Shipday](https://www.shipday.com/configuration-tutorials/connecting-shopify-with-shipday): Copy your Shipday API key into the Shipday: Delivery + Pickup app in Shopify, then choose which order types sync to Shipday for dispatch.
- [Enable widget on current theme](https://www.shipday.com/configuration-tutorials/enable-widget-on-current-theme): Turn on the Shipday Delivery Info app embed in your Shopify theme so shoppers pick delivery or pickup in the cart, with a code fix if it doesn’t show.
- [Local delivery configuration](https://www.shipday.com/configuration-tutorials/local-delivery-configuration): Choose the days you offer local delivery in the Shipday Shopify app and set the time slots customers can pick at checkout, the same or different per day.
- [Store pickup configuration](https://www.shipday.com/configuration-tutorials/store-pickup-configuration): Turn on store pickup in the Shipday Shopify app, sync your Shopify locations, and set the pickup days and time slots for each store.
- [Shipping configuration](https://www.shipday.com/configuration-tutorials/shipping-configuration): Turn on shipping in the Shipday: Delivery + Pickup app for Shopify and choose whether it’s offered every day or only on specific days of the week.
- [Business information configuration](https://www.shipday.com/configuration-tutorials/business-information-configuration): Set a minimum order preparation time in the Shipday Shopify app so customers can only choose time slots your store has time to get ready.

## Guides and blog

- [Blog](https://www.shipday.com/blog): Articles on last-mile delivery, dispatch, routing, and growing local delivery
- [The 12 delivery performance metrics that predict profitability (and how to track them)](https://www.shipday.com/post/delivery-performance-metrics): The 12 delivery metrics that predict profitability, with formulas, benchmarks, and a weekly review routine for on-time rate and cost per delivery.
- [Real-time GPS tracking for last-mile fleets: how live tracking works and which platforms handle multi-driver operations](https://www.shipday.com/post/real-time-gps-tracking): How live driver tracking works, how often a location should update, why GPS points drift, and which platforms handle multi-driver operations.
- [Proof of delivery software: what it captures, what it protects, and how the top platforms compare in 2026](https://www.shipday.com/post/proof-of-delivery-software): See the five proof of delivery capture types, how POD evidence holds up in a chargeback dispute, and how the top platforms compare in 2026.
- [How to price delivery: the formulas behind fees, zones, radius, and free delivery thresholds](https://www.shipday.com/post/how-to-price-delivery): Break-even fee formulas, zone and radius pricing, minimum orders, and free delivery thresholds, with benchmarks for restaurants, grocery, and retail.
- [Best Delivery Management Software for Automated Customer Communication](https://www.shipday.com/post/best-delivery-management-software-for-automated-customer-communication): Compare the best delivery management software for automated customer communication, including SMS updates, branded tracking, messaging, and reviews.
- [What is Delivery Dispatch Software and How to Choose a Driver Management Platform](https://www.shipday.com/post/how-to-choose-delivery-dispatch-software): Learn what delivery dispatch software does, which features matter most, and how to choose the right driver management platform for your fleet.
- [Which delivery management software maximizes operational efficiency for local delivery teams?](https://www.shipday.com/post/deliver-management-software-maximizes-operational-efficiency): Find the best delivery software to reduce dispatch time, optimize routes, and lower delivery costs. Compare features, pricing, and top platforms.
- [From one shop to eighty: How Pizzerias Fix and Scale Delivery with Shipday](https://www.shipday.com/post/how-pizzerias-scale-delivery-with-shipday): See how five pizzerias, from one location to 80+, fixed staffing, refunds, reviews, and tracking to scale delivery operations with Shipday.
- [Which delivery management solution delivers the best real-time tracking for route visibility?](https://www.shipday.com/post/delivery-management-software-best-real-time-tracking): Live driver map, branded tracking links, and proof of delivery. See which platforms win on real-time tracking.
- [Best AI-powered route Optimization in Delivery Management Software](https://www.shipday.com/post/best-ai-powered-optimization-delivery-management-software): AI route optimization that cuts last-mile costs — compare the top tools for SMB and enterprise delivery ops in this 2026 guide.
- [What Is Centralized Delivery Management (and the Tools You Need to Run It)?](https://www.shipday.com/post/what-is-centralized-delivery-management-software): One platform handles dispatch, routing, tracking, and comms. One platform handles dispatch, routing, tracking, and comms. That's centralized delivery management and here's exactly what it takes to run it.
- [Which Delivery Management Software Actually Scales Last- Mile Delivery?](https://www.shipday.com/post/which-delivery-management-software-scales-last-mile-delivery): Which delivery software actually scales your last-mile ops? Which delivery software actually scales your last-mile ops? Depends on which wall you're about to hit. See the breakdown by growth stage.
- [How Water Delivery Companies Can Run More Stops Per Driver — and Keep Customers Coming Back](https://www.shipday.com/post/how-water-delivery-companies-run-more-stops-per-driver): National water delivery brands are failing at execution. See how independents win with route density, empty tracking, and proactive ETAs.
- [How Independent Auto Parts Stores Can Win on Same-Day Delivery](https://www.shipday.com/post/how-auto-parts-stores-win-with-same-day-delivery): 58% of repair shop parts orders happen after a tech diagnoses the car. Fixed AM/PM runs lose those calls. Here's how independent stores win them back.
- [How Propane Delivery Companies Can Scale Without Adding Trucks or Headcount](https://www.shipday.com/post/how-propane-delivery-companies-scale-with-delivery-management-software): Recalculating routes recovers 8–10 stops per driver per day. See how small propane operators scale without adding trucks, drivers, or another cold-snap crisis.

## Developers

- [API documentation](https://docs.shipday.com/): REST API for orders, drivers, and the Delivery Services Gateway to third-party fleets
- [Shipday MCP server](https://api.shipday.com/v2/mcp): Remote MCP server (OAuth, read-only) for Claude, ChatGPT, Cursor and Grok: completed and deleted orders, drivers, driver earnings
- [Docs llms.txt](https://docs.shipday.com/llms.txt): Markdown index of all developer pages and OpenAPI endpoints